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FOR SUPPORT CALL
+91-8337004170
EMAIL US
Info@msrassessment.com
+91-8337004170
Info@msrassessment.com
+91-8337004170
Info@msrassessment.com
ISO/IEC 20000-1:2018 is a Information Technology Services management system (ITMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.
An organization seeking services from service providers and requiring assurance that their service requirements will be fulfilled;
An organization that requires a consistent approach by all its service providers, including those in a supply chain;
A service provider that intends to demonstrate its capability for the design, transition, delivery and improvement of services that fulfill service requirements;
An assessor or auditor as the criteria for a conformity assessment of a service provider’s SMS to the requirements in ISO/IEC 20000-1:2011.
A service provider to monitor, measure and review its service management processes and services;
A service provider to improve the design, transition, delivery and improvement of services through the effective implementation and operation of the SMS;
MSR ASSESSMENT PRIVATE LIMITED
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