Refund Policy

At MSR Assessment Pvt Ltd, we strive to provide high-quality corporate services, including ISO certification facilitation, trademark registration, company incorporation, and tax filings. Since our services involve government statutory filings and professional resource allocation, refunds are processed according to the terms below.

1. Refund Eligibility

Refund requests are evaluated based on the stage of the service:

• If a refund request is made before any professional work has started or before any application is prepared, a full refund (minus a 10% processing fee) will be issued.
• Once our legal/accounting team has initiated the document drafting, trademark search, or gap analysis, only a partial refund (up to 50% of the professional fee) may be considered.
• No refunds are provided once application forms have been submitted to government portals (MCA, GSTN, IP India, etc.) or once registration fees/stamp duties have been paid to statutory authorities.

2. Government Fees

Statutory fees, stamp duties, and government portal charges paid to the Ministry of Corporate Affairs, Trademark Registry, GST Department, or other government bodies are completely non-refundable, as these are paid directly to the government on your behalf.

3. Processing of Refunds

Approved refunds will be processed within 7-10 business days and credited to the original payment source (bank account, card, or UPI wallet) used during checkout.